Terms & Conditions

Welcome to The Lucia Group’s website (“Site”). By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

 

1. Use of the Site

• You must be at least 18 years old to use this Site.

• You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of others.

• Unauthorized use of this Site may give rise to a claim for damages and/or be a criminal offense.

2. Intellectual Property

• All content on this Site, including text, graphics, logos, and designs, is the property of The Lucia Group or its licensors and is protected by copyright, trademark, and other intellectual property laws.

• You may not copy, reproduce, modify, distribute, or use any content without prior written consent.

3. Services and Information

• The information on this Site is for general purposes only and may be subject to change without notice.

• We do not guarantee that the Site will always be available, error-free, or free of viruses or harmful components.

4. Third-Party Links

• This Site may contain links to third-party websites for your convenience.

• The Lucia Group does not endorse or control these third-party sites and is not responsible for their content or practices.

5. Limitation of Liability

• The Lucia Group shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this Site or reliance on its content.

• Your use of this Site is at your own risk.

6. Indemnification

You agree to indemnify and hold harmless The Lucia Group, its employees, affiliates, and partners from any claims, damages, or expenses resulting from your use of the Site or violation of these Terms.

7. Privacy

We respect your privacy and are committed to protecting your personal information. This section outlines how we collect, use, and safeguard your data.

7.1 Information We Collect

• Personal Information You Provide: When you fill out contact forms, subscribe to updates, or request services, we may collect your name, email address, phone number, company name, and other details you voluntarily provide.

• Automatic Information: We may collect technical data such as your IP address, browser type, device information, and browsing behavior using cookies or similar technologies.

• Third-Party Sources: If you interact with us through partners or social platforms, we may also receive information about you.

7.2 How We Use Your Information

• To respond to your inquiries, provide services, and maintain client relationships.

• To improve the Site’s functionality, security, and user experience.

• To send newsletters, updates, and marketing materials (you may opt out at any time).

• To comply with legal requirements and prevent fraud or misuse of our services.

7.3 Data Sharing

• We do not sell your personal information.

• We may share your information with trusted third-party service providers (e.g., web hosting, email services, payment processors) strictly to perform services on our behalf.

• We may disclose information if required by law or to protect our legal rights.

7.4 Cookies and Tracking Technologies

• We use cookies to analyze website traffic, improve performance, and personalize content.

• You may disable cookies in your browser settings, but some features of the Site may not function properly.

7.5 Data Retention

• We retain personal information only as long as necessary to fulfill the purposes described here or as required by law.

7.6 Security

• We use reasonable technical, administrative, and physical safeguards to protect your information.

• However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

7.7 Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or deletion of your data.

• Opt out of receiving marketing communications.

• Request limitations on how your information is processed.

To exercise these rights, please contact us.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

9. Changes to Terms

We may update these Terms at any time without prior notice. Changes will be effective immediately when posted on the Site. Continued use of the Site after changes constitutes your acceptance of the revised Terms.